WASHB: Bucket to Empire

Privacy Policy

Effective date: November 8, 2026

This policy explains what information the mobile and web game WASHB: Bucket to Empire (the "Game") collects, why, and the choices you have. The Game is made by WASHB Technologies LLC, a Florida limited liability company ("WASHB", "we", "us"). Questions: info@washb.app.

The Game is separate from the WASHB app for booking real mobile detailing. The Game has its own servers and its own accounts: no information about WASHB app customers or pros is shared with the Game, and none of your Game information is shared with the WASHB app. The Game's economy is fictional: coins and gems have no cash value, and amounts shown in the Game do not represent real earnings.

1. The short version

You can play as a guest. We do not ask for your name, phone number, address or location.
Early in the Game, it asks for your year of birth. We keep only an age range (under 13, 13 to 17, or 18 and over), never the year or the date.
Players under 13: no analytics, no ads, no account linking, no links to the real WASHB app, and purchases start with a screen that asks an adult to confirm.
We use Game information to save your progress, deliver purchases, keep the Game fair and improve it. We do not sell your personal information and we do not use it for targeted advertising.
You can delete your account and data at any time in the Game: Settings > Account > Delete account (section 8).

2. Information we collect

What	When	Why
Player ID: a random identifier created for your account (guest or linked)	After you answer the age question	To save your game in the cloud and link your purchases to you
Age range (under 13, 13 to 17, 18 and over)	Age question	To show only what fits your age (section 5)
Game progress: level, coins, gems, items, your character, settings and language, plus a random device code created by the Game	While you play	Cloud save, restoring your game and resolving conflicts between devices
Gem history: gems earned and spent, with the reason	While you play	To keep gems consistent and prevent abuse
Purchase records: product, store, transaction ID, date, refunds	When you buy something	To deliver what you bought, restore purchases and keep the records the law requires
Game events: for example a wash started or finished, a level reached, screens visited and time on them, which key buttons were used, approximate tap areas on a coarse grid (never exact positions), session length, and platform (iOS, Android or web)	While you play, only if you are 13 or older	To understand which parts of the Game work and fix the ones that do not
Clicks on "WASHB real" buttons: which button and where in the Game	Only if you are 18 or older and you tap one	To count how many players visit the real WASHB app
Email address, or your Apple or Google account identifier (and the email they share with us)	Only if you choose to link an account (13 or older)	To let you recover your game on another device
Technical data: IP address, time of the request and basic device and app information, in our servers' logs	When the Game connects to our servers	Security, preventing abuse and fixing errors

We do not collect your name, phone number, contacts, photos, location, advertising identifiers (IDFA or AAID) or your birth date.

Game events contain only facts about the Game. They do not include your email, name or device identifiers.

3. How we use it

To run the Game: cloud save, accounts, restoring purchases and support.
To keep the Game fair and secure: gem limits, duplicate purchase checks and preventing abuse.
To improve the Game, using game events from players 13 and older.
To comply with the law and app store rules (for example, purchase and tax records).

We do not use your information for targeted or behavioral advertising, and we do not sell or "share" it as those words are defined in U.S. state privacy laws.

Only with service providers that help us run the Game, under contract, and only for that purpose:

Supabase: database, accounts and servers for the Game.
Apple App Store and Google Play: purchases, refunds and parental controls such as Ask to Buy.
RevenueCat: verifies purchases with Apple and Google. It receives your Player ID, your purchase details and the basic technical information its software needs (such as platform, app version and store country).
No advertising: the Game has no ads and no advertising software of any kind.

We may also disclose information if the law requires it, or to protect the rights and safety of players or WASHB. If WASHB Technologies LLC is involved in a merger or sale, Game information may transfer as part of it, subject to this policy.

If you are 18 or older and tap a "WASHB real" button, your browser opens washb.app, the website of the WASHB app. That website has its own privacy policy (washb.app/privacy).

5. Children and teens

The Game is not directed to children under 13 and is not in the Kids category of the app stores, but we know some younger players may find it. That is why the Game asks for a year of birth on a neutral screen before any account is created or any information leaves your device.

If the answer means the player may be under 13:

no game events (analytics) are sent, and anything collected on the device before the answer is deleted;
no ads of any kind;
no account linking (no email, Apple or Google);
no links or invitations to the real WASHB app;
purchases start with a screen that asks an adult to confirm, and the store's own parental controls still apply.

The answer can only be changed to a younger range, never to an older one. For players under 13 the Game keeps only a random Player ID and the game save, to provide the Game and their purchases, and never uses them for advertising.

Players 13 to 17: no invitations to the real WASHB app.

If you are a parent or guardian and believe your child gave us personal information, write to info@washb.app and we will delete it.

6. How long we keep it

Your game save and account: while your account exists. Older copies of your save (cloud backups) are kept for up to 30 days.
Game events and "WASHB real" clicks: up to 24 months, then deleted or combined into totals that do not identify anyone.
Server logs: for a short period set by our hosting provider, for security.
Purchase records: as long as tax and store rules require, without your Player ID once you delete your account.
When you delete your account, everything listed in section 8 is deleted.

7. Your choices and rights

Delete your account at any time (section 8). It works for guests too.
Play without linking: linking an email, Apple or Google account is optional.
Access, correction, deletion and portability: write to info@washb.app. Depending on where you live (for example California and other U.S. states, the EU or the UK) you may have these rights, and we will not discriminate against you for using them. We verify each request with your Player ID or the email linked to your account.
Purchases: refunds are handled by Apple or Google under their rules.

8. Delete your account

In the game

Open the game and go to the Garage.
Tap Settings, then Account.
At the bottom of the screen, tap Delete account.
Confirm with Delete. You will see "Account deleted" and the game goes back to the title screen.

By email

If you cannot open the game, write to info@washb.app with the subject "Delete my game account".
Send it from the email address linked to your game account. If you played as a guest, include your Player ID (it is shown in Settings > Account).
We may ask you one question to confirm the account is yours. We never ask for your password.

What is deleted

Your player account and sign-in (guest account, linked email, Apple or Google sign-in).
Your saved game and every cloud backup of it.
Your gem history, your items and unlocks, and your season progress.
Your game events (analytics), and your "WASHB real" button clicks.
Your age range on our servers.

What is kept, and why

Purchase records: the product, the store (Apple or Google), the store transaction ID, the date and the status (valid or refunded). They are kept because tax and accounting rules and the app stores require them. They are no longer linked to you: we remove your player ID from them and delete the store receipt data.
Apple, Google and RevenueCat (the service that verifies purchases for us) keep their own records of your transactions under their own policies and legal obligations.
On your phone, the game keeps only your age range answer, so it does not ask again. Uninstalling the game removes it.

When

In the game: the deletion happens right away, as soon as you confirm. It needs an internet connection.
By email: we complete it within 30 days of your request and reply to confirm.
Copies in our database provider's encrypted backups are overwritten automatically within 30 days.
Deleting your account cannot be undone. Gems, items and progress are lost and are not refunded. Store refunds are handled by Apple or Google under their rules.

9. Security

Information travels encrypted (HTTPS). Each player can only read their own data, and sensitive changes (gems and purchases) are made only by our servers. No system is perfectly secure; if we learn of a breach that affects you, we will notify you as the law requires.

10. Where your information is processed

The Game is operated from the United States and its servers are in the United States (Ohio). By playing, your information is processed there.

11. Changes

We will post any change on this page with a new effective date, and tell you in the Game if the change is important.

12. Contact

WASHB Technologies LLC · info@washb.app