Bucket to Empire

WASHB: Bucket to Empire

Delete your account

WASHB Technologies LLC

You can delete your WASHB: Bucket to Empire account and its data at any time, from the game or by email. This page explains how, what is deleted and what is kept.

In the game

  1. Open the game and go to the Garage.
  2. Tap Settings, then Account.
  3. At the bottom of the screen, tap Delete account.
  4. Confirm with Delete. You will see "Account deleted" and the game goes back to the title screen.

By email

  • If you cannot open the game, write to info@washb.app with the subject "Delete my game account".
  • Send it from the email address linked to your game account. If you played as a guest, include your Player ID (it is shown in Settings > Account).
  • We may ask you one question to confirm the account is yours. We never ask for your password.

What is deleted

  • Your player account and sign-in (guest account, linked email, Apple or Google sign-in).
  • Your saved game and every cloud backup of it.
  • Your gem history, your items and unlocks, and your season progress.
  • Your game events (analytics), and your "WASHB real" button clicks.
  • Your age range on our servers.

What is kept, and why

  • Purchase records: the product, the store (Apple or Google), the store transaction ID, the date and the status (valid or refunded). They are kept because tax and accounting rules and the app stores require them. They are no longer linked to you: we remove your player ID from them and delete the store receipt data.
  • Apple, Google and RevenueCat (the service that verifies purchases for us) keep their own records of your transactions under their own policies and legal obligations.
  • On your phone, the game keeps only your age range answer, so it does not ask again. Uninstalling the game removes it.

When

  • In the game: the deletion happens right away, as soon as you confirm. It needs an internet connection.
  • By email: we complete it within 30 days of your request and reply to confirm.
  • Copies in our database provider's encrypted backups are overwritten automatically within 30 days.
  • Deleting your account cannot be undone. Gems, items and progress are lost and are not refunded. Store refunds are handled by Apple or Google under their rules.

Read the full Privacy Policy · Back to the game